Welcome to RahMawan. These Terms of Service ("Terms") govern your use of our gaming analytics and coaching platform. By accessing or using our services, you agree to be bound by these Terms.
1. Acceptance of Terms
By creating an account, accessing our website, or using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, please do not use our services.
2. Description of Services
RahMawan provides:
Gaming performance analytics and statistics
One-on-one coaching sessions with experienced mentors
Gameplay replay analysis and review
Strategic planning and training recommendations
Educational content and resources
3. Eligibility
To use our services, you must:
Be at least 13 years of age (or have parental consent)
Provide accurate and complete registration information
Maintain the security of your account credentials
Comply with all applicable laws and regulations
4. Account Registration and Security
You are responsible for:
Maintaining the confidentiality of your login credentials
All activities that occur under your account
Notifying us immediately of any unauthorized use
Providing accurate and up-to-date account information
5. Subscription Plans and Payments
Billing
Subscription fees are billed monthly in advance
All fees are non-refundable except as required by law
We may change pricing with 30 days' notice
Failed payments may result in service suspension
Cancellation
You may cancel your subscription at any time
Cancellation takes effect at the end of the current billing period
No refunds for partial months of service
6. Acceptable Use Policy
You agree not to:
Use our services for any illegal or unauthorized purpose
Harass, abuse, or harm other users or coaches
Share, distribute, or resell our proprietary content
Attempt to reverse engineer or hack our platform
Create multiple accounts to circumvent restrictions
Use automated systems to access our services
7. Intellectual Property Rights
RahMawan retains all rights to:
Our platform, software, and technology
Analytics algorithms and methodologies
Educational content and training materials
Trademarks, logos, and branding
You retain ownership of your gaming data and personal information, but grant us license to use it for providing our services.
8. Data Usage and Analytics
By using our services, you consent to:
Collection and analysis of your gaming performance data
Use of aggregated, anonymized data for service improvement
Sharing of necessary data with your assigned coaches
9. Coaching Services
Coach Conduct
Our coaches are expected to:
Maintain professional standards and conduct
Provide constructive and respectful feedback
Respect your privacy and confidentiality
Session Policies
Sessions must be scheduled in advance
24-hour cancellation notice required to avoid charges
Missed sessions without notice may not be rescheduled
10. Disclaimers and Limitations
Service Availability
We strive for 99.9% uptime but cannot guarantee uninterrupted service. We may perform maintenance that temporarily affects availability.
Performance Results
While our coaching and analytics are designed to improve gaming performance, we cannot guarantee specific results or improvements.
Third-Party Integrations
We are not responsible for the availability or functionality of third-party gaming platforms or services.
11. Limitation of Liability
To the maximum extent permitted by law, RahMawan shall not be liable for:
Indirect, incidental, or consequential damages
Loss of profits, data, or business opportunities
Damages exceeding the amount paid for services
Issues arising from third-party platforms or services
12. Indemnification
You agree to indemnify and hold harmless RahMawan from any claims, damages, or expenses arising from:
Your violation of these Terms
Your use of our services
Your violation of any third-party rights
13. Termination
We may terminate or suspend your account if you:
Violate these Terms of Service
Engage in fraudulent or harmful behavior
Fail to pay subscription fees
Upon termination, your access to services will cease, and your data may be deleted according to our retention policies.
14. Governing Law
These Terms are governed by the laws of [Your Jurisdiction]. Any disputes will be resolved through binding arbitration or in the courts of [Your Jurisdiction].
15. Changes to Terms
We may modify these Terms at any time. We will notify users of significant changes via email or platform notification. Continued use after changes constitutes acceptance of the new Terms.
16. Contact Information
For questions about these Terms, please contact us:
Email: legal@rahmawan.com
Address: RahMawan Oy, Aleksanterinkatu 17, 00100 Helsinki, Finland
We will respond to all inquiries within 48 hours during business days.