At RahMawan, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our gaming analytics and coaching services.
1. Information We Collect
Personal Information
We may collect the following personal information:
Name and contact information (email address, phone number)
Gaming usernames and identifiers
Payment information for subscription services
Communication preferences
Gaming Data
To provide our analytics services, we collect:
Game performance statistics and metrics
Gameplay recordings and replay files (with your consent)
Match history and results
In-game behavior patterns for analysis
Technical Information
We automatically collect certain technical information:
Device information and browser type
IP address and location data
Website usage patterns and analytics
Cookies and similar tracking technologies
2. How We Use Your Information
We use your information to:
Provide gaming analytics and coaching services
Process payments and manage subscriptions
Communicate with you about our services
Improve our platform and user experience
Comply with legal obligations
Prevent fraud and ensure platform security
3. Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
With your explicit consent
With service providers who assist in our operations (under strict confidentiality agreements)
When required by law or to protect our legal rights
In connection with a business transfer or merger
4. Data Security
We implement industry-standard security measures to protect your information:
Encryption of data in transit and at rest
Regular security audits and updates
Access controls and authentication systems
Secure data storage and backup procedures
5. Your Rights
You have the right to:
Access and review your personal information
Request corrections to inaccurate data
Delete your account and associated data
Opt-out of marketing communications
Data portability (receive your data in a structured format)
6. Cookies and Tracking
We use cookies and similar technologies to:
Remember your preferences and settings
Analyze website traffic and usage patterns
Provide personalized content and recommendations
Enable social media features
You can control cookie preferences through your browser settings or our cookie consent banner.
7. Data Retention
We retain your information for as long as necessary to:
Provide our services to you
Comply with legal obligations
Resolve disputes and enforce agreements
Gaming analytics data may be retained for up to 2 years after account termination for research and improvement purposes (in anonymized form).
8. International Data Transfers
Your information may be processed and stored in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with applicable privacy laws.
9. Children's Privacy
Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us immediately.
10. Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of significant changes via email or through our platform. Your continued use of our services constitutes acceptance of the updated policy.
11. Contact Information
If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:
Email: privacy@rahmawan.com
Address: RahMawan Oy, Aleksanterinkatu 17, 00100 Helsinki, Finland
We are committed to addressing your privacy concerns promptly and transparently.